Overview
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⦁ How can we tour the venue?
Tours are offered by appointment only. Click here to schedule a tour.
⦁ How many guests can the venue accommodate?
⦁ What dates do you have available?
⦁ Do you have a cancelation waiting list ?
We do not have a cancellation waiting list. All available date are posted on our open date’s page. Click here to see.
⦁ How do I secure my wedding or event date?
Please follow these steps:
- Check the most recent open date (click here for available dates)
- Reach us via email to confirm your date
- Email or mail your signed contract and first payment
- Dates are booked on a first come basis. Once the contract and first payment are received, we’ll send a welcome email confirming that the date is secured.
⦁ Can I reserve my date without touring?
You can be confident that you’ll always have your perfect day no matter the weather. Our venue provide a 16,000 sqf under the roof to accommodate any events.
⦁ What is your payment plan?
Thirty percent (30%) of the total balance are due at booking, then nine (9) months, six (6) months, three (3) months, and full balance two month prior to your wedding date.
⦁ What forms of payment do you accept?
We accept check, cashier checks, or cash.
⦁ Do you have an inclement weather policy ?
You can be confident that you’ll always have your perfect day no matter the weather. Our venue provide a 16,000 sqf under the roof to accommodate any events.
⦁ May we bring our pets(s) on wedding day?
Unfortunately, pets are not allowed unless they are service pet. Due to health codes and safety concerns, pets are not allowed on property.
⦁ How early can we get access to the Bride and Groom suites?
The bridal room opens at 10:00am. The Groom’s suite will be open at 12pm.
⦁ How many event do you hold per day?
We hold one event each day to ensure that host’s reception is special and receives our full undivided attention.
⦁ What is the ending time for event ?
Event and reception end times are 12: am on Friday/Saturday and 11:00pm on Sunday. There are several after-party options we’re happy to share with you if some of your guests would like to continue the celebration.
⦁ Are there Hotels and accommodations nearby?
Yes. It is positioned with proximity to top rated and budget friendly hotels about twelve (10) minutes away in Norcross, or Duluth, Georgia
⦁ How many cars can your parking lot accommodate?
Our paved parking lot can accommodate approximately 300 cars.
⦁ How soon do you advise that we provide our final guest count?
We’ll need your final guest count and floor plan at your final planning meeting which is typically scheduled three (3) weeks prior to your wedding.
⦁ Is a seating chart required?
We strongly advise that you provide a seating chart. It allows a smooth process and eliminates extra costs for additional seating and tables.
⦁ May we leave vehicles, rentals, personal belongings, etc. until the next day?
To ensure we are able to properly clean and prepare the venue for the next event, all items and vehicles must be removed from the venue the night of your wedding
⦁ Is Event Insurance Required?
Yes. Event liability insurance is required and may be purchased here: TheEventHelper.com